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FAQ

A COLLECTIVE OF QUESTIONS WITH ANSWERS TO GIVE YOU EASE WHEN HIRING US.
General FAQ
Holiday FAQ
No — you don’t need to be home during service unless you prefer to be. Most clients provide secure access so our team can clean while they’re away. Either way, we’ll always respect your space and privacy.
We do, however, still require a post walk through to ensure your service meets your expectations.
Our pricing is based on the size of your space, the type of cleaning requested, and the level of buildup or detail required. Every home and business is unique, so we provide personalized quotes after assessing your space. This ensures fair, accurate pricing — never flat rates that overlook your specific needs.
Our service agreement ensures clarity, consistency, and peace of mind for both you and our team. It outlines your service schedule, scope of work, and expectations so everything is transparent from the start. This structure allows us to maintain reliability and deliver the same high-quality results every time.
We conduct a mandatory walkthrough before and after every cleaning.
The pre-clean walkthrough allows us to review your space, confirm priorities, and address any special requests.
The post-clean walkthrough ensures everything meets your expectations and our quality standards before we leave.
This process guarantees transparency, accountability, and consistent results with every visit.
A standard clean focuses on maintaining the cleanliness of high-use areas like kitchens, bathrooms, and floors — perfect for routine upkeep.
A deep clean is a more detailed service that targets buildup in overlooked spaces such as baseboards and interior windows. We recommend a deep clean before beginning recurring maintenance or seasonally for best results.
Most clients choose weekly or biweekly maintenance for lasting freshness, while others prefer monthly or seasonal cleanings. We’ll help you determine the best schedule for your space, lifestyle, and budget.
Yes. We provide professional cleaning for offices, studios, and small businesses. Each commercial service is customized based on your space, frequency, and business hours to maintain a clean and professional environment year-round.
Yes, we provide all high-quality, professional-grade cleaning supplies and equipment. If you have preferred or allergy-sensitive products, we’re happy to use them upon request.
We are also able to use your tools (vacuum, steamer, mop, etc). Our product containers and tools are cleaned and sanitized between uses at clients' homes.
Simply fill out our online booking form or contact us directly for a quick quote. We’ll give you a call to discuss your needs, and create a custom cleaning plan that fits your schedule and standards.
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